In this lesson, we will talk briefly about a plan to adopt a new LM application in one company.
But before that, I just wanted to mention that once you have defined your AI strategy, it's very important
to align all the stakeholders.
So it is crucial to ensure that all the stakeholders, from employees and leaders to customers and investors,
are informed and aligned with the company's AI strategy.
Okay, so it's not just necessary to define a strategy.
It is important to communicate this strategy and align every stakeholder around around it.
Okay.
So once that said, let's talk about one real example of adoption of a new AI tool in a company.
In this case it is an LM application, the kind of application we will learn how to develop in the second
part of this program.
So once we have this new LM application ready, we want to have a progressive adoption.
We will start.
A getting the team familiar with the application so familiarized with the application by allowing employees
to get used to its interface and functionality and start using the application to streamline specific
tasks.
For example, in the case of this application, they can use the application for answering frequently
asked questions or assisting in drafting or providing information, etc..
Right, so the first step is to get the team familiar with the app.
The second step is to use the app internally.
So in areas where tasks are highly repetitive and do not require a human touch, the application can
take a more prominent role.
For example, it can be used for response to generate responses to routine inquiries or to process a
process automation.
Okay, then after this initial validation, open the app for external use.
So once the application has proven to be reliable and efficient in internal tasks, consider using it
with your customers.
For example.
In this case, we'll use the app for managing frequently asked questions, guiding customers through
processes or assisting customers in order taking.
And finally, fine tune the application.
Uh, this.
Must be a continuous task to a understand how you can improve your application.
Your tool.
In the next lesson, we are going to talk about how to introduce AI training in your company.
And first of all.
Who needs to be trained in artificial intelligence in your company, and what are the curriculums you
need to use for that?
Let's see in the following lesson.